Responsible Gaming

soju67 is committed to providing a safe, fair, and transparent betting environment. Gambling should be entertaining — and we give you every tool to keep it that way.

21+ Only SSL Secure Platform Deposit Limits Available Self-Exclusion Tools 24/7 Support (WIB)

Important: If you feel that gambling is negatively affecting your life, your finances, or your relationships, please stop playing immediately and contact our support team at [email protected]. Help is available around the clock. You are never alone.

Our Commitment to You

At soju67, responsible gaming is not a checkbox — it is a core principle woven into every aspect of how we operate. We believe that every player deserves to enjoy sports betting, live casino, and online games as a form of entertainment, not as a financial strategy or an escape from personal difficulties. Our platform is designed with safeguards that put your well-being ahead of short-term revenue.

Gambling, by its very nature, involves risk. The house always maintains a mathematical edge over time, and no betting system or strategy can reliably overcome that advantage in the long run. We are transparent about this reality because we believe informed players make healthier decisions. When you place a bet on BRI Liga 1 football, a live baccarat hand, or a round of slots, you should do so with a clear mind, a fixed entertainment budget, and no expectation of consistent profit.

soju67 serves players across Indonesia — from Jakarta and Surabaya to Bali and Makassar. We recognize that our users come from diverse backgrounds and circumstances, and we take seriously the responsibility that comes with operating in this market. That is why we have invested in a comprehensive suite of responsible gaming tools, enforced strict age-verification policies, and trained our 24/7 customer support team to recognize and respond to signs of problem gambling.

This page outlines all the tools, policies, and support resources available to you. We strongly encourage every soju67 player — regardless of how casually or frequently they play — to read through this information and take advantage of the controls available to them. If you have questions at any point, our support team is reachable any time via [email protected].

Tools to Keep You In Control

soju67 provides a full range of account controls so you can set your own limits and play entirely on your own terms.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your soju67 account. Once the limit is reached, no further deposits can be made until the period resets. Limits take effect immediately and can only be increased after a mandatory 24-hour cooling-off period.

Loss Limits

Define the maximum amount you are comfortable losing over a set period. When your net losses reach that threshold, further betting is paused automatically until the period ends. This is one of the most effective tools for preventing chasing behavior — betting more to recover previous losses.

Session Time Limits

Set a maximum session duration — for example, 60 or 120 minutes. Once the time limit is reached, you will receive an on-screen alert and your session will be paused. Taking regular breaks keeps your decisions clearer and reduces the risk of impulsive bets.

Time-Out (Cool-Off)

Need a short break? Activate a time-out period ranging from 24 hours to 6 weeks. During this time, your account is locked — no deposits, no bets, no access to games. Time-outs are enforced immediately upon request and cannot be lifted early once activated.

Self-Exclusion

For players who feel they need a longer or permanent break, self-exclusion is available for periods from 6 months up to a permanent lifetime ban. During self-exclusion, your account is completely deactivated. To re-open it after the minimum period, a formal review process must be completed with our support team.

Reality Checks

Enable periodic pop-up notifications during active gaming sessions that display how long you have been playing and your net win/loss position for that session. Reality checks are designed to interrupt automatic or habitual play and encourage conscious decision-making.

How to Activate Your Controls

Setting up responsible gaming controls on soju67 takes less than two minutes. Here is exactly how to do it.

1
Log Into Your Account

Access your soju67 account using your registered credentials. All responsible gaming controls are available directly from your account dashboard — no need to contact support to access basic limit settings.

2
Navigate to Account Settings

Click on your profile icon and select "Responsible Gaming" or "Account Limits" from the dropdown menu. This section consolidates all available player protection tools in one place.

3
Choose and Set Your Limits

Select the type of limit you want to apply — deposit, loss, session time, or reality check frequency. Enter your preferred threshold and confirm. Limits that reduce your exposure take effect immediately.

4
Request Time-Out or Self-Exclusion

If you need a full account suspension, select "Time-Out" or "Self-Exclusion" and choose the duration. For permanent self-exclusion, contact our support team directly at [email protected]. These requests are processed immediately and cannot be reversed within the chosen period.

5
Confirm and Save

Review your settings and confirm. You will receive an email confirmation to your registered address. Keep this for your records. If you do not receive a confirmation within 15 minutes, contact support immediately.

Responsible Gaming Limits Overview

A summary of all available limit types, their effective timing, and the review period required to increase them.

Control Type Available Periods Takes Effect To Increase / Remove Status
Deposit Limit Daily / Weekly / Monthly Immediately 24-hour cooling-off period Available
Loss Limit Daily / Weekly / Monthly Immediately 24-hour cooling-off period Available
Session Time Limit 30 min / 60 min / 120 min / Custom Next session Adjustable any time Available
Reality Check Every 15 / 30 / 60 min Current session Adjustable any time Available
Time-Out (Cool-Off) 24 hrs / 7 days / 30 days / 6 weeks Immediately Cannot be lifted early Irreversible
Self-Exclusion 6 months / 1 year / 2 years / Permanent Immediately Formal review after minimum period Irreversible

Is Gambling Becoming a Problem?

Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our time-out or self-exclusion tools and reach out to our support team.

Do you spend more money on gambling than you originally intended, or more than you can comfortably afford to lose?

Have you ever borrowed money, sold personal belongings, or neglected financial obligations in order to fund your gambling?

Do you find yourself chasing losses — betting more after a losing session in an attempt to win back what you lost?

Has gambling caused arguments with family members, partners, or friends, or led you to conceal your betting activity from people close to you?

Do you feel restless, anxious, or irritable when you try to reduce or stop gambling?

Have you ever used gambling as a way to escape stress, depression, loneliness, or other negative emotions?

Do you spend significant amounts of time thinking about gambling — replaying past bets, planning future wagers, or calculating how to get more funds to play?

What to do next: If two or more of these questions resonate with you, please contact our support team immediately at [email protected] or activate a self-exclusion period via your account settings. You can also visit our FAQ page for more information on how to manage your account. Remember — reaching out is a sign of strength, not weakness.

Strictly 21+ Only

soju67 enforces a strict minimum age policy. You must be at least 21 years of age to register an account, make a deposit, or place any bet on this Platform. This applies to all users across Indonesia — from Jakarta and Bandung to Surabaya, Bali, Medan, and beyond.

During the registration process, all new players are required to confirm their age. Upon first withdrawal — or at any time we have reasonable cause to believe a player may be underage — soju67 will request formal identity documentation, including a government-issued Indonesian national ID (KTP) or passport. Accounts that fail age verification are immediately suspended and any funds held are subject to review.

If you are aware of a minor attempting to access or use the soju67 Platform, please report this immediately to [email protected]. We treat underage gambling with the utmost seriousness and will take immediate action on any credible report.

21+
Age Verification Requirements
Minimum age of 21 years is required to create an account and play.
KYC identity verification is mandatory before processing any withdrawal.
Accepted documents: Indonesian KTP (national identity card) or valid passport.
Accounts failing age verification are immediately frozen pending investigation.
We use third-party identity verification services to cross-check submitted documents.

Need Help Right Now?

If gambling has become a source of stress, financial strain, or personal conflict, our customer support team is available 24 hours a day, 7 days a week — operating on Western Indonesia Time (WIB, UTC+7). Our agents are trained to handle sensitive responsible gaming conversations with empathy and discretion.

You can also request an immediate account suspension directly via email. Simply write to us with the subject line "Self-Exclusion Request" or "Account Suspension" and our team will process your request within minutes, any time of day or night.

24/7 Support
Western Indonesia Time (WIB)

Know the Rules. Play Responsibly.

Review our Terms & Conditions for full platform rules, check the FAQ for quick answers, or head back to the homepage to explore soju67's full range of games and sports markets.