soju67 FAQ

soju67 requires identity verification (KYC) before processing your first withdrawal. Accepted documents include a valid Indonesian national identity card (KTP), a current passport, or a government-issued driver's license (SIM). You will also need to submit a recent selfie holding your document. Documents must be clearly legible and not expired. KYC is typically reviewed within 1–3 business hours during operating hours (WIB).

No. soju67 strictly enforces a one account per person policy. Duplicate accounts — identified by matching name, ID number, device fingerprint, IP address, or linked payment method — will be suspended and any balances held pending investigation. If you have lost access to your original account, please contact our support team at [email protected] rather than creating a new one.

Use the "Forgot Password" link on the login page. Enter the email address registered to your account and soju67 will send a password reset link within a few minutes. If you no longer have access to your registered email, contact our 24/7 support team at [email protected] with your account details and a copy of your KTP for identity confirmation. Do not share your password with anyone — soju67 staff will never ask for it.

Core personal details such as your full name and date of birth are locked after KYC verification to prevent fraud. You may update your registered phone number or email address by submitting a request to [email protected] with your account ID and a copy of your KTP. Changes to sensitive account details require identity re-verification and are processed within 24 hours.

To close your account, email [email protected] with the subject line "Account Closure Request." Before processing, our team will ensure any remaining balance is withdrawn to your registered payment method. Please note that account closure is separate from self-exclusion — if gambling-related concerns are the reason for closing, we recommend activating a self-exclusion instead. Visit our Responsible Gaming page for more details.

BCA bank transfer deposits are typically credited to your soju67 account within 5–15 minutes of a successful transfer. Deposits made outside standard banking hours — or during high-traffic periods such as Idul Fitri or major football match days — may take slightly longer. If your deposit has not appeared within 30 minutes, contact our support team and provide your transfer receipt for manual verification.

The minimum deposit on soju67 is Rp 25.000 for e-wallet payments (GoPay, OVO, DANA, ShopeePay) and Rp 50.000 for bank transfers (BCA, BRI, BNI, Mandiri, and other supported banks). There is no maximum deposit limit applied by soju67, though your bank or e-wallet provider may impose their own daily transfer caps. Always verify your payment provider's limits before initiating a large transaction.

The minimum withdrawal to a Mandiri bank account — or any supported Indonesian bank — is Rp 100.000. Withdrawals are processed by soju67 within 15 minutes to 1 hour during standard operating hours (WIB). Requests submitted between midnight and 06:00 WIB may experience slightly longer processing times. Your KYC verification must be complete before any withdrawal can be approved.

Yes. soju67 fully supports deposits and withdrawals via GoPay and OVO. E-wallet transactions are among the fastest available — deposits credit within seconds and withdrawals are typically completed within 5–10 minutes. The minimum e-wallet deposit is Rp 25.000 and the minimum e-wallet withdrawal is Rp 50.000. Ensure the mobile number linked to your e-wallet matches your soju67 registered number to avoid delays.

soju67 does not charge any platform fees on standard deposits or withdrawals. However, some banks and e-wallet providers may deduct their own transfer or service fees at the source — these are outside soju67's control. We recommend checking your bank's or e-wallet's fee schedule before initiating a transaction. All amounts displayed on the soju67 cashier screen are in IDR and reflect the exact amount credited or debited to your account.

All BRI Liga 1 bets on soju67 are settled based on the official 90-minute result (plus referee-added stoppage time). Extra time and penalty shootouts are not included in standard match result bets unless the market is explicitly labeled "Including Extra Time." Abandoned matches are voided and stakes are returned. Voor bola (handicap) and mix parlay (accumulator) bets follow the same 90-minute rule. Always review the specific market terms before placing a bet.

Yes. Togel (Indonesia's traditional numbers lottery) is available on soju67 and can be funded using any supported payment method, including OVO, GoPay, DANA, and all major Indonesian bank transfers. Togel draws follow official schedules and results are published on the platform immediately after each draw. Minimum bet amounts for togel start from Rp 1.000 per number combination. All togel results on soju67 are independently verified to ensure provably fair outcomes.

All slot games on soju67 — including popular slot gacor (high-payout slots) titles from Pragmatic Play, Pocket Games Soft, NetEnt, and Microgaming — use certified Random Number Generator (RNG) technology. Return-to-Player (RTP) percentages vary by game, typically ranging from 94% to 98%, and are displayed on each game's information panel. soju67 only partners with licensed game studios whose RNG systems are independently audited by third-party testing laboratories.

Yes, sabung ayam (traditional cockfighting) is available via our live arena streams. Betting operates on a round-by-round basis — you place your wager on either Meron (the favored side) or Wala (the underdog side) before each match begins. Odds are updated in real time based on crowd action. All sabung ayam bets on soju67 are settled immediately after the official result is declared by the arena referee. Minimum bet per round starts from Rp 10.000.

Absolutely. soju67 is fully optimized for mobile browsers on both Android and iOS devices — no app download is required. Simply open your mobile browser, navigate to soju67.cam, and log in as normal. The entire platform — sports betting, live casino, slots, togel, and sabung ayam — is accessible from your phone with a responsive layout designed for smaller screens. For the best experience, we recommend using the latest version of Chrome or Safari on your device.

Wagering requirements (also called rollover or turnover requirements) specify how many times you must bet your bonus amount before it can be withdrawn as cash. For example, a Rp 100.000 bonus with a 10x wagering requirement means you must place a total of Rp 1.000.000 in qualifying bets before the bonus converts to withdrawable funds. Only bets placed with real-money balance or bonus funds on eligible games count toward the rollover. Full terms are available on our Terms & Conditions page.

Yes. soju67 runs periodic cashback promotions for both sports betting and casino games. Cashback is typically calculated as a percentage of your net losses over a defined period — for example, 5% weekly cashback on sports bets. Cashback bonuses are credited every Monday morning (WIB) and may carry a reduced wagering requirement compared to standard deposit bonuses. Check your promotions inbox after logging in for current cashback availability and eligibility criteria.

Bonus fund eligibility varies by promotion. Most soju67 sports bonuses do allow wagering on mix parlay (multi-leg accumulator bets) and bandar bola (ball dealer / fixed-odds football markets), provided the minimum odds per leg meet the promotion's stated threshold. Some casino-specific bonuses restrict play to slots or live table games only. Always read the individual promotion's terms before placing bonus-funded bets to ensure they qualify for rollover.

Yes. soju67 operates a tiered VIP loyalty program that rewards consistent players with exclusive benefits including higher withdrawal limits, dedicated account managers, faster KYC processing, priority customer support, and access to members-only promotions. Progression through VIP tiers is based on cumulative wagering volume over rolling monthly periods. Your current VIP tier and progress are visible in your account dashboard. Contact support for details on how to accelerate your tier advancement.

soju67 regularly runs seasonal promotions aligned with major Indonesian cultural occasions, including the Ramadhan fasting month, Idul Fitri (Lebaran), Indonesian Independence Day (17 August), and other national holidays. These promotions may include enhanced deposit bonuses, special free-spin packages, or cashback boosts. Promotional dates and exact offers are announced via the platform's promotions page and via registered email notifications. Keep an eye on your inbox and the promotions tab around these dates.

You must be at least 21 years of age to register and play on soju67. This age restriction applies to all users across Indonesia without exception. Age is verified during the KYC process using government-issued identification (KTP or passport). Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited, and the matter referred for further review. We take underage gambling extremely seriously and encourage parents to use device-level parental controls.

Log into your soju67 account and navigate to the Responsible Gaming section within your account settings. From there, you can set daily, weekly, or monthly deposit limits, configure loss limits, set session time alerts, or activate a cooling-off (time-out) period ranging from 24 hours up to 6 weeks. Limits that reduce your exposure take effect immediately. To increase a limit, a mandatory 24-hour waiting period applies. For full guidance, visit our Responsible Gaming page.

Self-exclusion can be activated directly from your account's Responsible Gaming settings panel for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is fully deactivated — no deposits, bets, or logins are permitted. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and our team will process it immediately, around the clock. Self-exclusion decisions cannot be reversed within the chosen period, and we strongly encourage this step if gambling is negatively affecting your daily life.

soju67 employs industry-standard data protection practices. All personal data is encrypted both in transit (SSL/TLS) and at rest. We never sell, rent, or share your personal information with third parties for marketing purposes. Payment details are tokenized and never stored directly on our servers. Access to your account data is restricted to authorized personnel only, and all internal access is logged and audited. For a full explanation of our data practices, read our Privacy Policy.

Our customer support team is available 24 hours a day, 7 days a week, operating on Western Indonesia Time (WIB, UTC+7). For all inquiries — including account issues, payment disputes, responsible gaming requests, or general questions — reach us at [email protected]. When emailing, include your registered account username and a brief description of your issue to help us resolve it as quickly as possible. We aim to respond to all emails within 30 minutes during peak hours.